Couldn’t Snooze Notification

I just went to the local shops and set my ring alarm but I had left the TV on. This was causing my ring indoor camera to constantly notify me of motion.When I tried to snooze it I got the message ‘This feature is not available when motion notifications are turned off’Clearly they were on as it was notifying me! So I had to put up with constant notifications until I got home.Ring. I hope you sort this promptly. Also it would be nice if your paying customers had a support email like there used to be. I tried the number but just got a busy tone I was surprised to be offered a support number at 19:30 on a Saturday night. I guess somebody made a mistake there