Costco offer for 6 month cloud

I purchased the Ring video doorbell V2 from Costco which advertised 6 months free cloud storage. However, after activating my ring doorbell it still shows 30 day trial. Can you please assist?


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we also have just purchased the same , with a 6 month free package , and mine account also shows 30 day offer instead of 6 months ,

Hey neighbors! If you are not seeing the proper subscription, please contact our support team here via chat or phone to get this investigated ASAP! They can ensure if you have 6 months or not, and get it fixed/updated for you before the plan may accidentally expire too early. :slight_smile:

Hi Chelsea

Im exactly in the same situation,dont seem to be getting any answers though.

@Nobbalovski1 You will need to ensure that you reach out to our support team here. You can find hours of operation and more information on how to get support here.

All sorted talked to one of your operators in Egypt, who was very courteous and helpfull.
Excellent customer service, thank you.

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