Cool Down Mode

Can Ring provide a straight answer as to what functions are turned off during Cool Down Mode. I have one of my Floodlight Cam Wired Pro which goes into this mode on and off. Not weather related (it’s on a North facing wall in England). Technical support did a job at fobbing me off and effectively told me to ignore it. I get the impression Ring doesn’t know how their own products work. Simple question surely for Ring but no mention of it in documents and they seem to want to see screenshots (happily provided, but worrying that it appears an unfamiliar mode for them). Has anyone got any experience with this?