Converting battery to power plug in for my stick up cam

Power to ring stick up cam good / internet connected
But when I go to view on my app says battery low
:joy::joy: any suggestions please let me know

Hi @user20327. I would first ensure that your power cable is plugged in completely. Try unplugging it and making sure there is no debris inside the port, and then firmly plug in thee] cable until you hear and feel it β€œclick” into place. Next, you can check the Device Health menu in the Ring app to see if the power status has changed. Let me know if this helps.