Ring Security Cameras
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Continue device setup when I'm no longer at same physical location, so can't scan again?
installation
troubleshooting
New home and I scanned previously owner’s security cams to attempt to setup, but previous owner hadn’t released them yet. I had to wait 14 days and now I try to finish setup, but Ring is telling me I have to scan again but I’m now 5 hours away.
Can I continue the setup I previously started while not being able to re-scan?
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12-05-2024 01:43:36
Responses (1)
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Caitlyn_Ring
Hi @floatingblobs. The setup process cannot be completed remotely. Once you are back at the new home where the devices are installed, you should be able to complete the setup process if the device ownership transfer was completed. If you run into any other errors during setup, we have some troubleshooting steps here that may help.
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14-05-2024 08:27:40
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