Contact the last owner

Hi. I bouth a second ring camera in box from a market place and is still registrate to last person. How can I contact this person to ask him to deconect the device.

Hi @Asgard11. If you are unable to contact the original owner of the device, you’ll need to contact our support team for a device ownership escalation. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.