Contact Support # does not work

My Base Station will not pick up a Wifi signal nor will it work if I input manually. The Base Station is 20 inches from my wifi router. What the heck Ring?

Hi @ihokie. Have you contacted our support team regarding this? Your Base Station may need to be reset and taken through a new setup if it’s not recognizing your internet connection, and our support team can help walk you through these steps to ensure they’re properly followed. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.