Ring Video Doorbell

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Constant Doorbell Rings

Hi...I have a number of Ring doorbells around my home. Early this morning, one of them started to repeatedly ring. These are NOT motion-sensor alerts...it's as if someone was actively pushing the button. This particular Ring device is not connected to any power source...it's in a location which is covered and protected from the elements. I recharge it regularly and the battery currently stands at 54%Even when I bring the unit into the house and set it on the countertop, it repeatedly rings...every three minutes or so.Every 30 seconds or so, I hear an audible click coming from the device.Any thoughts?

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24-03-2020 16:57:50

Responses (1)

  • T

    I have been getting this but with motion alerts, not rings, nothing is there... even in the stillness of night. This has been happening since about 6PM CST. I have a RD2 wired, tried reducing motion zones, turning on/off “people only mode” all for nothing, constant motion alerts. I called support, they had me pull the battery for a few minutes and suggested a factory reset but still getting alerts. Had to turn off announcements on all my echos. I suspect this may be related to the recent firmware update to allow the new “people only mode” on battery operated devices because that was just released

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    25-03-2020 07:22:02

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