Ring Video Doorbell
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Connection to Ring servers
connectivity
Is this a Ring problem or my system?
My Live View consistently has problems connecting to the Ring servers and shows no camera image - just a spinning ring for 5 to 10 seconds, then asks if I want to retry. This happens many times, sometimes connecting eventually and sometimes not. Also many times a doorbell activation has failed to alert any device indoors, so I miss the caller.
WiFi strength, speed and quality is excellent, but it appears to be a Ring server connection issue. Can I fix this?
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09-01-2021 09:30:49
Responses (2)
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I have similiar issue when viewing the live.
but most frustrating is when I get a notice, and when trying to view the recordings, it takes several minutes for it to download. both from home & work network.
Please update your server to meeet the demands that is presented.
Perhaps work with YouTube, as they deal alot with a high volume of video downloads.
I shouldn't need to wait a few minutes for security videos.
It's imparative for a security company to have high performance server setup to meet the demands.
How would you feel having to wait 30 minutes for an ambulance to show up?
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16-08-2022 06:17:00
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Tom_Ring
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12-01-2021 04:38:55
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