Connection problem

Question

I have been unable to connect to the doorbell from the Ring app. it just keeps saying 'Hmmm..something is wrong'. The phone is connected to the Ring network.

ThomasC · Answer

I'm having a similar problem. Everything shows to be good as far as connection in the app but I get no notifications and can not view live video. Reset the doorbell, app and internet.

PIJEJ1 · Answer

After scanning the code and pressing the orange button on Ring Doorbell, the Ring application does not offer a window for entering the password to access the home WIFI network. What to do? Thanks

Ring Video Doorbell

Connection problem

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