Ring Video Doorbell

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Connecting ring Gen2 doorbell
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I have had a Gen2 doorbell for the past few months. Initial set up was fine. Batty became low and has been charged however doorbell will not reconnect to WIFI. I have tried to reset it but it will not connect for set up. Any ideas please

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07-04-2021 10:01:41

Responses (1)

  • T

    Hi @Dearman. In addition to resetting your Doorbell, it will also help to reset your internet router. You can do this by just unplugging it for about 5 minutes, then plugging it back in. It is important to note that it can take 10-15 minutes for your wifi to restore. Once that is complete, you can [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) your Doorbell to wifi. I hope this works for you!

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    08-04-2021 22:32:12

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