Connecting ring 3 plus doorbell to internet

Have a ring 3 plus video doorbell.
Asks to join wifi network, says connecting to your ring doorbell.
Asks which network the doorbell should use so select that.
As soon as it tries to connect the white lights change to blue in a different pattern finishing with two white lights flashing on right.
Can anyone help please.

I had initial problems when I set mine up (with two chimes). A similar problem to yours.

Try the entire procedure again. Disconnect the power from the bell (wired and battery) then reconnect, then try the routine again.

It took me several goes to get mine to connect. At that time, my Wi-Fi signal was not good (I subsequently bought an extender), and that might have been something to do with it. You need a stable connection otherwise the process fails.

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