Connect to new wifi

Products Security Cams
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#1

Hello all
New here I have a number of ring devices namely 2 wired doorbells and a floodlight pro

My wifi was compromised over the holidays and I need to change Ssid and password

Is the only way to get ring devices to a new wifi to scan devices

My doorbells I could probably get at easily enough but my floodlight pro is at eaves level on a 2 storey house

This would mean me getting someone to go up and take off floodlight to get scan details

This seems crazy is there any other way to change my devices to a new wifi

Thanks
Myles

#2

Hi @Myles1957. This quick fix guide here will have information on how to change your WiFi information. If you are unable to access the device, the same information is on the paper insert that came in the box with the device. I hope this helps.