Condensation INSIDE lens of Floodcam

I sent an email to help@ring.com but was sent a reply email that they are only taking calls or community posts so here I am.

I have condensation on the INSIDE of the lens of my floodcam. I’ve read through reddit and this forum for solutions but there are none.

I am asking for a warranty exchange as this is not acceptable for the purpose of this camera.

Please advise

Ring Video

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https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

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