Complaint: Battery: Life/Not Working

So I charged my battery at the weekend and both the orange and green lights are working. However, when I place the (fully charged, green light only) battery in either my ring doorbell or ring camera, nothing happens.

The date on the battery says 201904. 4 or so years seems a relatively short life.

Hi @user66622. I recommend reaching out to our support team to further assist with this concern. Give our support team a call at one of the numbers available here.