Ring Video Doorbell
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B
Colour Night Vision on Doorbell 2nd Gen
battery-video-doorbell
troubleshooting
Hi
I believe the Doorbell in question (2nd Gen) does not have colour night vision??
However when on the main page where I can see all 4 of my ring cameras on small tiles
The image for the doorbell on this is shown in colour night vision
Which makes me believe it is capable?
I did try uploading a second screenshot but it wouldn't allow me
When I go on live view the camera is in black and white
Am I doing something wrong or am I right thinking Ring are not allowing it from being turned on?
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10-01-2021 08:44:43
Responses (3)
C
I believe we have the same device - the 2020 version of the original doorbell.
We have a brilliant LED street lamp in front of our device. It may be more bright than the sun at noon.
At times I have seen ring videos (same video) which are half in color and half in b & w.
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10-01-2021 08:52:21
U
Hello there this is so annoying !!! Same with me so I have the ring gen 2, my icon is always in colour but when I open the camera on the app it’s black and white there isn’t anyway to change it manually. Ring needs to update the software where by when you open the video somewhere near the call sign there’s an option to turn off night mode
Same with me I have two bright lampposts led very bright near my front door so baffled how the camera thinks it’s a dark place to activate the night mode.
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09-12-2022 11:47:35
T
Hi Neighbors. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision) has information about Color Night Vision and the devices that are compatible with this feature.
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12-12-2022 04:49:19
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Barnes210
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10-01-2021 08:46:05
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