Hi neighbors! First off, I’d like to clarify which devices the Color Night Vision feature is available on. This feature is available on the Video Doorbell Pro, Video Doorbell Elite, Floodlight Cam, Spotlight Cam Wired/Mount, and Stick Up Cam Wired. This feature is not available for battery powered devices at this time.
If you have one of the devices listed above, you can turn Color Night Vision on by following these instructions in the Ring App:
- Open your Ring app.
- Tap the three lines in the upper left side of the screen.
- Tap Devices .
- Select the device you want to adjust.
- Tap Device Settings.
- Tap Video Settings.
- Tap Color Night Vision.
- Tap the Enable/Disable color night vision to turn the feature on/off.
If you don’t see this option, please reach out to our support team at one of the numbers available here so they can take a closer look. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.