Color issues on Stick Up Cam

Yesterday my outdoor wired Stick Up camera started displaying a yellow cast to the video; I cycled the power and it went all magenta. I kept it powered off all night and no change this morning; any ideas? Does it need to be sent in for repair?

I’d phone up the help desk. You can give them authorised to view the video. If it’s U/S and still in guarantee they should send a new one out

Hi @PinZombie! Thank you for those image examples. As it definitely looks bright enough of an area, your Camera should be adjusting clearly for a much better image than this. A power cycle was a great start! Please try performing a reset on the Cam by holding the setup button for 20 seconds. This should improve your image.

If it does not, as @ChrisJohn shared, the best next step will be to reach out to our support team for further assistance. :slight_smile:

Button mashing reset worked; fun as it was up 15ft! Feature request - reset via software ?. Thanks!

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