Never notified Ring doorbell will not hold charge when cold!
Hey @malibu62865! Sorry to hear about this experience. Our Community post on battery life might be of some assistance. This post also contains a link to our help center with more suggestions on how to combat cold temperature with battery powered devices. I hope this helps!
I live in Syr. ny and for several months are temps are way below 40deg. and that’s bad for keeping charge on a ring doorbell.
Cold weather will have an affect on your battery, as Marley pointed out. If you have your device hardwired, that may help as it provides a trickle charge.