Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
X
User Solution
Closed
Code p1-65 ring door bell 3
hardwired-video-doorbell
connectivity
troubleshooting
My ring doorbell all of a sudden stopped working its wired and has a battery inside it tried a new battery and turned wifi on and off tryed to reset everything nothing still not working anyone else having same issues. All my other ring cameras are fine.
6549 •
0 •
1 •
02-12-2023 10:40:06
Responses (3)
T
Hi @Xxelenaxx. This Help Center article [here](https://support.ring.com/hc/en-us/articles/4416196955412-Troubleshooting-Tips-to-Reconnect-Your-Ring-Device-to-Wifi) will have information on how to troubleshoot the P1-65 code.
0
04-12-2023 07:58:04
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Xxelenaxx. In addition to verifying that your Ring Doorbell is online and has a strong signal, I’d also recommend checking that the ports and protocols used by Ring devices are open on your network. If you’ve run through all of the troubleshooting steps shared, and this issue still persists, please reach out to our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
0
19-12-2023 08:38:34
•