Chime pro not connecting to wifi

Chime pro not connecting to wifi. It keeps saying the wifi password is incorrect even though I have put correct password.
I have unplug the router and replugged but still not working.
Please help

Hi @user33304. If your Chime Pro is not connecting to your WiFi, you can try these additional steps:

  • Reboot the Chime Pro by pressing and holding the setup button on the right side of it for 20–25 seconds.

  • Reboot your router by unplugging it for 10 seconds and plugging it back in.

  • Try doing your set using a different phone or tablet.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

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