U
Chime pro not connecting to wifi
troubleshooting
chime
Chime pro not connecting to wifi. It keeps saying the wifi password is incorrect even though I have put correct password. I have unplug the router and replugged but still not working. Please help
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15-01-2023 01:10:11
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Justin_Ring
Hi @user33304. If your Chime Pro is not connecting to your WiFi, you can try these additional steps: - Reboot the Chime Pro by pressing and holding the setup button on the right side of it for 20–25 seconds. - Reboot your router by unplugging it for 10 seconds and plugging it back in. - Try doing your set using a different phone or tablet. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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16-01-2023 08:08:14
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