Ring Video Doorbell
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K
Chime issue with Ring Pro (2nd generation)
hardwired-video-doorbell
troubleshooting
chime
I bought a Ring Pro (2nd generation) recently (wired) and connected with our existing chime. Sometimes, the chime ringing without anyone having pressed the doorbell. The wiring is good, the doorbell works well. Someone would have any idea?
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11-01-2023 10:09:41
Responses (1)
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Justin_Ring
Hi @kcirtap. You can try [rebooting your Pro from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) to see if that helps. Also, try power cycling your Pro by turning it off for a minute and then back on. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-01-2023 04:52:24
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