I bought a Ring Pro (2nd generation) recently (wired) and connected with our existing chime. Sometimes, the chime ringing without anyone having pressed the doorbell. The wiring is good, the doorbell works well. Someone would have any idea?
Hi @kcirtap. You can try rebooting your Pro from the Ring app to see if that helps. Also, try power cycling your Pro by turning it off for a minute and then back on. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.