Chime is opening a VPN

My TrendMicro Home Network Security device detects that my Ring Door Bell Chime is opening a VPN. How do I stop this?

Hi @rkerriik. For this concern, it would be best to reach out to our support team so they can take a look at your account and the device in question. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.