Chime audio being saved to files

Hi I’m just wondering if there’s a way to stop ring from saving audio files of the chime in my files. I’m not talking about video of when someone rings the bell but it seems to just save the actual chime itself at least twice a day!! I’ll attach a picture and hopefully that helps this question make sense!!

If this is an android device, please check for any android apps that conflict with the Ring app, and also that there is no VPN enabled while operating the Ring app. Depending on if this file is showing in an app cache area or actually in your phone file storage, there may be a setting in place on the mobile device side. Feel free to let us know how this goes, and also confirm what mobile device type this is happening on. :slight_smile:

I have also same issue any suggestion for this so please reply. Thanks in advance.