I am really very disappointed with the charging capability of the Solar Charger. It just is inadequate. Both my unit have to come offline and be charged offline to work. With solar chargers I expected not to have to bother taking the units down.
Hi @Mikedavid. Does the Doorbell show that it is connected in the Ring app? This can be found in the Device Health section of the Ring app. I would ensure that it shows as connected and that it is receiving enough sunlight.