Charged Battery, Ring continues to show low battery


I have charged 2 different batteries and the ring doorbell 2 does not update with full battery. It stays stuck with 3% battery. The doorbell does light up once i put the other batteries in.

Hey @OscarL06! I recommend waiting some time, as well as triggering an event (motion/ ring) to see if the Doorbell will report an updated battery level. If it does not, try uninstalling and reinstalling the app to ensure it is integrated optimally with your mobile device. I hope this helps! :slight_smile:

I could see the red light when I moved in front of it. I have up and let it sit there, and it randomly started working after a few days. 3 different full batteries, my router is 5-10ft from it. I don’t know what happened.