I just moved into an apartment with a ring security camera/flood lights. I have no idea who the previous owner is or how to remove them, however I don’t want them to have access to my privacy plus I would like to use it myself. How do I re-register it to me?
Hi @Dannymac37. To register the device , just download the Ring app, create an account and follow the on screen prompts to Setup A Device. If you receive an error, you’ll have to contact our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.