Ring Video Doorbell

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Changing Network Settings

I need to update the wifi settings for my ring doorbell but I'm not able to find any settings or articles on how to do this. The one community post I found did not really state how it was done. I'm wanting to update settings without having to remove the device from the mount if possible. Thanks!

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29-06-2020 06:44:55

Responses (1)

  • C

    Hey @JHartman, Thanks for coming the Community with your request! To reconnect your Ring device back to your network when it is showing offline or there is a new network to connect to, please take these steps: · Open up the Ring app and go to the main menu at the top left · Select Devices and then the device you need to reconnect to WiFi or change the network on · Tap on Device Health and then Reconnect/Change WiFi Network. Thanks for flagging this, I’ve taken your feedback and will getting this information built into our Help Center and help out other neighbors with the same question.

    1

    01-07-2020 03:29:20

      M

      I'm on a laptop, and even when using a tabet; I do not see anything that reads "device health"; or anything that relates to resetting Wifi.

      0

      23-08-2020 09:16:34

      N

      I’ve followed the reset directions, but they tell me to press a small button on the side of my doorbell that doesn’t exist. What now?

      0

      05-09-2020 08:14:07

      C

      I am attempting to update the WiFi network on all of my devices. I do not see the “device health” option.

      0

      12-09-2020 04:19:26

      E

      It should be in the the settings under Devices. You don't say which one. But I have a screenshot from my cam showing it.

      0

      12-09-2020 04:36:43

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