Ring Video Doorbell

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J
Changing Network Settings

I need to update the wifi settings for my ring doorbell but I'm not able to find any settings or articles on how to do this. The one community post I found did not really state how it was done. I'm wanting to update settings without having to remove the device from the mount if possible. Thanks!

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29-06-2020 06:44:55

Responses (1)

  • C

    Hey @JHartman, Thanks for coming the Community with your request! To reconnect your Ring device back to your network when it is showing offline or there is a new network to connect to, please take these steps: · Open up the Ring app and go to the main menu at the top left · Select Devices and then the device you need to reconnect to WiFi or change the network on · Tap on Device Health and then Reconnect/Change WiFi Network. Thanks for flagging this, I’ve taken your feedback and will getting this information built into our Help Center and help out other neighbors with the same question.

    1

    01-07-2020 03:29:20

      J

      Thank you!!! I apparently missed the option 100%!

      1

      01-07-2020 05:49:11

      B

      I just changed my home wifi address and when I follow the instructions I do not see the option to change network settings under Network - only Signal Strength and Network Name. I have two Spotlight Cameras. Is there a different way to handle two cameras? Thank you!!

      0

      08-07-2020 09:23:44

      B

      Hi Chelsea, Thank you very much for the solution. I completely forgot that my wife is the owner of the Ring account. I saw exactly what I needed on her phone and was quickly able to make the needed change. I appreciate your assistance. Thank you!!

      1

      09-07-2020 11:23:38

      J

      I get to the "Change Wi-Fi" option when it says "Ring" wants to Join Wi-Fi Network "Ring-416ea9." This is not my network. If I try to join, I'm denied, and my new household network isn't offered. Any idea what I need to do next? Thanks.

      0

      08-08-2020 01:23:19

      J

      Thank you for your help!!

      0

      10-08-2020 05:25:41

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