Changing battery

Whenever I change out the battery in the stick up cam and doorbell it won’t automatically start working. It will tel me the battery it not charged or won’t connect. I’ve uninstalled etc and still won’t work.

Hi @Greensmom. What is the RSSI for these devices? If it is not automatically reconnecting, it may be linked to a poor connection. You can find the RSSI for your device in the Device Health menu of the Ring app.