Changing alarm locations

I’m wondering if the alarm system I have purchased in Canada can be used in Portugal. I know that 24/7 monitoring isnt available in all the countries but can the system at least be used in Portugal for app notifications until it does become available.

Hi @Ash33. You would not be able to set up a Ring Alarm system from Canada in Portugal, as it would not have the correct Z-Wave frequency. For Portugal, you’ll want the European Ring Alarm system, which you can find here. Having the correct Ring Alarm version is also important if you have to contact our support team for assistance with any of the Alarm components - they need to be set up in the region they were designed for.

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