‎Changing alarm locations

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Ash33

Changing alarm locations

alarm

cs-support

Hello I’m wondering if the alarm system I have purchased in Canada can be used in Portugal. I know that 24/7 monitoring isnt available in all the countries but can the system at least be used in Portugal for app notifications until it does become available.

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08-07-2023 08:05:33

Responses (2)

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Caitlyn_Ring
Hi @Ash33. You would not be able to set up a Ring Alarm system from Canada in Portugal, as it would not have the correct Z-Wave frequency. For Portugal, you'll want the European Ring Alarm system, which you can find [here](https://eu.ring.com/pages/security-system). Having the correct Ring Alarm version is also important if you have to contact our support team for assistance with any of the Alarm components - they need to be set up in the region they were designed for.
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10-07-2023 11:29:12
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-08-2023 11:29:25
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