I’ve had to buy a new front door bell ring as the last ones battery kept failing.
I’ve already paid a subscription so I can save video footage.
Do I now have to re pay for this , as I have a new ring doorbell?
Hi @user40697. You can cancel the subscription you purchased for your old Ring Doorbell and receive a refund for the unused portion of time. You can learn more about how to do that here. Then you can subscribe to a new monthly or annual Ring Protect plan for the new Doorbell you’ve set up. I hope this helps. 
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.