‎Changed my front door ring

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user40697

Changed my front door ring

troubleshooting

ring-protect-plans

I’ve had to buy a new front door bell ring as the last ones battery kept failing. I’ve already paid a subscription so I can save video footage. Do I now have to re pay for this , as I have a new ring doorbell?

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27-03-2023 08:13:00

Responses (2)

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Caitlyn_Ring
Hi @user40697. You can cancel the subscription you purchased for your old Ring Doorbell and receive a refund for the unused portion of time. You can learn more about how to do that [here](https://support.ring.com/hc/en-us/articles/360022109431-Cancel-a-Ring-Protect-Subscription-Plan). Then you can [subscribe](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan) to a new monthly or annual Ring Protect plan for the new Doorbell you've set up. I hope this helps. :)
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28-03-2023 05:47:54
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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27-04-2023 05:48:47
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