Change wifi for door device

I noticed my door bell is connected to old wifi , I followed instructions but when I come to select wifi nothing happen , as per screen shot attached! Any assistance be welcome thanks


Hi @Francoisgs. Under Network, you should have the option of Change Wifi Network or Reconnect to Wifi Network. If those options are missing, then you are most likely the Shared User of the Doorbell and not the owner. You will have to figure out who is setup as the owner and have them go through connecting the Doorbell to your new wifi. If you believe you are the owner and are missing these options, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

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