I moved into a house which has ring security camera but the past owner of the device is not alive . Is there a way to change onwership?
@MS4 wrote:
I moved into a house which has ring security camera but the past owner of the device is not alive . Is there a way to change ownership?
Hello @MS4 ,
Oh geez. Obviously the previously owner can not release ownership, and sorry to hear that. There is no way you can remove ownership with a ‘magical hack’ procedure, and it is designed that way to discourage thieves who would end up with a fancy, non-functioning ‘paperweight.’
If someone who knew the previous owner and knows the Ring email/password account, they could possibly help.
But without help from the friends/relatives of the previous owner, this is something that requires the experts at Ring Support and you should telephone them:
https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch
Unfortunately, due to the Covid-19, their available hours have been changed also:
https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19
Sorry I couldn’t be more helpful.
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