Change of ownership

How can I change ownership as I bought used ring doorbell from private seller for cash and but can’t get through them , I have all equipment and box for it now need help to get ownership change as I got stuff with me and I have attached pics of all stuff, I wanna get sorted need support plz

Hey @Moin! At Ring we value your security and your privacy. We’ve edited your post as it contained personal information. The best first step here would be to follow the Change of Ownership process. I hope this helps! :slight_smile:

The standard page does not answer this question, I myself bought a second hand ring2 from a couple leaving the country I have no contact for them, how do I transfer the doorbell into my name and a new account?

Hey @Emilya! If our Change of Ownership does not assist with your scenario, our support team will be able to assist best. :slight_smile: