Ring Security Cameras
Change modes for shared users
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19-11-2023 11:32:21
Responses (7)
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27-11-2023 03:10:04
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27-11-2023 09:15:03
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I have made this selection, where in the app will the shared user see the mode selections. We didn’t see anything in their dashboard. A screen shot of the shared user’s app would be helpful.
Thanks
NEVERMIND!
We did find it under their dash board. Must have been a delay in implementing the change.
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16-01-2024 04:55:03
Hi @user74460. I’m glad to hear Modes are working properly for your Shared User now. Thank you for updating your reply!
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19-01-2024 05:05:52
Hi @Caitlyn_Ring. I am sorry for the late reply i actually couldnt find my post and completely forgot as we were moving houses. I can confirm that this works and when i went into modes within the individual device instead of the main settings it works and my partner now has the options.
Thanks so much for your help.
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07-02-2024 11:16:33
@Caitlyn_Ring How about for locations with a Ring Alarm? Can my partner who is a shared user change modes on their IPhone? I don’t see this Shared User Access Option on my Mode settings.
I have Ring Cameras, the Ring Alarm system, and the Ring Protect Plan.
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27-12-2023 03:48:17
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I have the same issue on my Android Ring app, whereas I do have an active Protect Plan, a schlage lock connected to my Ring alarm system and even I, when I enter my lock code, the alarm system doesn’t get armed/disarmed automatically and I still need to push that app button or enter the code again on the Ring keypad. The setting option for the security system toggle is actually deemed and Im unable to turn it on/off. Same thing for my shared users
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02-03-2024 08:50:28
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Caitlyn_Ring
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21-11-2023 06:11:28
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