Due to a sudden defect video door bell, I had to get a new one.
How do I change the old one, with the new one in my protect plan?
Glad you asked, @LINCONT1! As described in our help center article about plan changes this should be done automatically, depending on certain variables. As long as the old Ring device was not removed from your Ring account before adding the replacement Ring device, this transfer of Protect Plan should be automatic. If this is not the case for you, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.