Change email

I changed email and now I can’t get my Ring Doorbell 2 to reset. How do I correct this problem

Hi there, @Weisermac! An email change should not impact the operation of your Ring device, as long as you are able to regain access to the owner Ring account. If you are trying to change the account in which the Video Doorbell resides on, you may need to follow the steps in our Change of Ownership process.

If this concern persists, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.