Ring Video Doorbell
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Cars outside motion zone now triggering alerts
I live close to a street that gets a fair bit of traffic. Our house is a double, and we have 2 Ring Doorbells (2) installed by each front door. In the past couple days, we started getting motion alerts for every single car that passes. Our motion detection is on the lowest/closest setting possible, reaching just to the edge of our porch nowhere near the street. The porch is not very high, but I installed the wedge mounts anyway. This happens day and night and is getting really annoying. Also a high crime area, so turning off the alerts would defeat the purpose of having them. I have adjusted the settings multiple times with no luck.
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02-12-2019 17:35:51
Responses (5)
- S
I hoped that the people detection setting would help, but I still get alerts for every single passing car even though no people are detected. Not sure what else to try. Wish this problem had presented before the return window closed.
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27-02-2020 17:57:25
- O
I have the same problem. The customer support person said it's the heat from the cars triggering it.....as if that should be ok. My zone is only within 3 feet of the front door but still triggers with every car going by. This device is ridiculous.
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28-10-2020 18:28:31
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- M
I’m having the same issue. Even everything turned super low and motion zones only on my porch. I get no notification of delivery people at my door but every single car day and night. I’m about done with the Ring doorbell. I get 4-5 alerts per car now so I have 200+ alerts throughout the day.
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29-10-2020 18:13:44
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- W
I'm having the same issue and people only mode is only available to those who sign up for the plan.
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26-01-2021 13:25:54
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- F
For the last four days my Ring doorbell has motion events constantly throughout the day. When checking the videos the movement is all outside the motion zone. It includes people walking past and cars etc. This never used to happen. I've tried rebooting it several times, adjusting all the settings, reducing the motion zone even further etc, but the events keeps coming in. I'm baffled why this suddenly changed!
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29-09-2022 07:36:17
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BillCarrigan
I'm having the same problem, no matter how i adjust the motion zones, every car sets off an alert, but people walking dogs on the sidewalk don't. I used to have a Doorbell Pro, and motion zones worked very well on that device.
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27-02-2020 05:03:43
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