Responses (11)

• M

  Mark_CT

  I'm having the same problem with mine.

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  17-02-2023 12:18:59

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  psuturs

  Same here on phone over hour no outside motion. Does your OBD-II port blinks and front facing camera blue dot seems to be always on is that normal? Very disappointing customer support didn’t even have a clue.

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  17-02-2023 02:22:44

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• M

  Mark_CT

  UPDATE: So I did some further testing today. Cars or people moving by the front of the car didn't trigger any outside motion alerts. What did however trigger alerts for me today were: heavy rainfall, pushing on the car so it rocked, knocking my fist on the car and starting the vehicle remotely. So it seems that most of the outside motion alerts were triggered more by some sort of vibrations than visible motion.

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  17-02-2023 07:18:48

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• W

  Wbowman634

  Is anyone having an issue with getting it to record the outside of your vehicle while driving? Mine is constant recording me inside. Can’t find anything to change default camera facing. The only way for me to get it to record the exterior is to open app and flip camera on the live view

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  17-02-2023 08:05:26

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  R

  Raptorslothjt123

  Interior and exterior are recorded simultaneously. In the app, while playing back a recording; select the flip camera button on top right hand corner. It will display the exterior recording.

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  18-02-2023 05:44:59

• U

  user36805

  Outside motion detection does not work at all. Guess this camera will be returned.

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  18-02-2023 06:06:13

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  Mark_CT

  What I've been told by Ring support is that it does not detect visual camera motion. Instead it detects motion event to the vehicle itself like bumps or crashes. So far for me the only things that have triggered it was heavy rainfall, me banging on the door or hood with my hand and bouncing the car by pushing on the bumper. Waving my hand or an open umbrella or a car driving right by the front of the car didn't trigger anything apparently because it didn't "disturb' my car in anyway. Considering the fact the camera won't stay on longer than half a day, having even more motion alerts would cause it to shut off much sooner. They would need to allow us to plug this into an external battery back if it was going to detect true motion alerts. I have a feeling my unit will be sent back in a couple weeks.

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  18-02-2023 06:26:13

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  user36805

  After more research on this. I found out the the only way to get the outside camera to detect motion is to put the privacy shield on the inside of the camera. It worked for me now.

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  18-02-2023 08:46:20

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  user36912

  What are you doing for it to detect motion I had to knock on front window to get it to detect

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  19-02-2023 07:41:05

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  DonaldS

  I had to change the motion settings to Frequently to get it to record as I drive. I only did a short test around my driveway however.

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  19-02-2023 07:43:42

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  user36912

  Thank you for response I just set up I have it set to frequently but all I’m trying to do is walk in front of my car while it is parked in the garage not turned on. camera is active but it’s not detecting my motion outside of car.

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  19-02-2023 07:47:59