Can't unlink spotlight cam from doorbell

I set up my spotlight cam to send notification of linked events to my doorbell and I set up a group with the spotlight cam and a security light.I decided to "unlink" the spotlight cam from the doorbell, but it keeps sending notifications even though the settings are "off", and both devices have been reset multiple times.Customer support agreed to send a new camera and gave me this instruction, "Moving forward, please do not to add anything to any kind of grouping at all to avoid the same issue in the future." How can they tell one individual that when there are thousands of these devices set up to have groups??????