Can't select "Snapshot capture every 5 minutes" even Ring is wired

January 2022, I have this issue too. Didn’t even know 5 minute was an option until I got two new stick up cams. My original only shows 14 minutes and 1 hour.

Firmware is up to date, any ideas?


Still a problem in July 2022!! Updated the ring firmware recently and no more snapshots. So then I tried to disable and enable again and the 5 minute option disappeared!! Now no snapshots and no 5 minute option. Come on guys, you can do better than this.