Hello. I can’t open motion detection after charging my ring. Could you fixed this for me? Below is screenshot
Hi @milosz1. I’d recommend performing a quick reboot on your Doorbell by tapping the reboot option from the Device Health screen. This will take a few minutes. Next, check the signal strength on the Device Health screen to ensure that your Doorbell has a strong and stable connection to your wifi network. If the network is unstable or experiencing interference, this can prevent the Doorbell from being able to successfully record and process an event.
Should this concern persist after completing the steps above, and ensuring your Doorbell has a good connection, please follow up with our support team at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.