Ring Alarm
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Justin_Ring
Hi @user48277. I would recommend temporarily plugging it in near the Base Station and then trying to set it up. If that fails, try the other steps mentioned in this Help Center [article](https://support.ring.com/hc/en-us/articles/360042155432-Troubleshooting-your-Ring-Alarm-Keypad-2nd-generation-). If you have tried these steps and it still will not connect, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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19-06-2023 17:29:17
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