Ring Video Doorbell
Can't connect to wifi,
When I try to connect manually. it starts to connect and goes to 95% then it stopped. Left it there for 1/2 hour and it never moved??
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21-11-2023 07:31:05
Responses (4)
- J
A post was split to a new topic: [Floodlight cam fell offline](/t/floodlight-cam-fell-offline/243577)
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23-11-2023 04:02:35
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- C
Hi @user68982. No, Shared Users do not have access to change the wifi network or reconnect a device that has disconnected from wifi. Only the Owner of the device can do this.
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01-12-2023 10:11:29
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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31-12-2023 10:12:21
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Justin_Ring
Hi @user67569. Try the following steps for your concern: - Factory reset your Doorbell by pressing and holding the setup button for 20–25 seconds. - Reboot your router by unplugging it for a few seconds and plugging it back in. - If possible, bring your Doorbell into the same room as your router while it updates. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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23-11-2023 03:58:57
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