Ring Video Doorbell

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C
Can't connect to wifi
app-settings
troubleshooting

Able to connect to ring without internet. What needs to be done to connect to internet.

982

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08-12-2021 02:53:41

Responses (1)

  • C

    Hi @cstiangco. Did you check the Ring status page [here](https://status.ring.com/)? On Dec 7, 15:56 UTC our teams identified an issue that caused failures throughout the app such as settings changes not saving and live videos (dings, motions, live views) failing to connect. This issue may have also caused login failures on all platforms including [Ring.com](http://ring.com/). As of Dec 8, 02:44 UTC, our teams have resolved this incident and you should be able to access the Ring App and your devices normally. If you're still experiencing any concerns, please let me know what model of Ring Doorbell you have and share more detail on what the concern is.

    0

    08-12-2021 21:39:15

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