Can't answer doorbell in time


I have the original ring doorbell and the app on my Iphone. I’m finding that when someone is at the door, by the time I find my phone, open the app, and press a couple of buttons to get to the answer page the person has left the front door thinking no-one is home.

This is very frustrating and making the product worthless - does anyone know how to speed up the answer process?

Hi @SteveD61, have you heard of our Rapid Ring app? You can learn more about it here and I recommend downloading it and giving it a try! It should be exactly what you’re looking for so you can have faster load times to answer anyone at your door. Hope this helps! :smiley_cat:

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Thanks Chelsea

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