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Can't add a Dome Siren device
works-with-ring
alarm-siren
troubleshooting
I just follow the instructions :* Tap "Set Up a Device."* Tap "Security Devices."* Tap "Sirens." * **Note:** Do not select "Alarms."* Tap "Dome Siren"* Tap "Ready."There is no "Dome Siren" option in the Sirens list, so I tried to scan the serial number without success. The last option "I don't have a QR code" doesn't detect my device too. My Ring Alarm location is in Bulgaria, Europe. Is that the reason it doesn't recognize the Dome Siren ?
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05-07-2022 07:46:30
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Caitlyn_Ring
Hi @petionet. Yes, you are correct that you don't see the Dome Siren option as it is not available in your region. Different regions use different frequencies for Z-Wave, so devices from different regions will not be compatible as they won't use the same Z-Wave frequency. Currently, the Dome Siren is only compatible with the Ring Alarm system in the United States.
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05-07-2022 18:33:19
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