Hello and good morning. I am running the most up to date browser on my home computer - DOESN'T WORK. I am running veer 114.0.5735 on my work computer - THAT WORKS. So updating the browser isn't a valid solution. Your response says to... *"Open a brand new tab and navigate to [Ring.com ](http://ring.com/) to log in. You should be able to enter your email address, hit Continue, and then enter your password."* I can do that now, easily. The problem is that after pressing the login button, I get the message, **Your session has expired, please try again.** If I can login on MS Edge, Apple iPhone iOS, Chrome (at work), what settings can I be missing at home to cause this error. I have turned off all MS Security settings and still nothing works. However, as previously stated, if I run MS Edge, it works perfectly but I don't want to run two different browsers at the same time. Please let me know when there is a technician that can offer to look at deeper settings and we can discuss. Thank you.

@2Gill The Ring Community is a public forum, so we're able to assist with general troubleshooting tips and tricks. For more advanced troubleshooting assistance, it would be best to get in touch with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). They can assist with reviewing your browser settings to see what could be causing this issue.

Thanks Caitlyn_Ring. I have tried that in the past and they don't have any idea. TBH, it was very difficult trying to relay the problem to them and understanding their repsonse. All in all, their troubleshooting didn't work. This is very disappointing.