Ring Security Cameras

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Cant access live feed while video processing

I have a ring doorbell(battery), a ring flood light(hardwired) and a ring floodlight(battery). All 3 devices will alert me of motion or someone at door, but I cant get the live feed up until it finishes processing the video. So, if you are at my door and ring the doorbell, I cant see you or talk to you until after the video of you ringing the doorbell processes.Is this normal function?

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13-01-2020 18:53:26

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